JOB SUMMARY: The Back Office Coordinator is responsible for assisting the Receptionist, Inside Sales Account Specialist and Billing Coordinator daily activities..

ESSENTIAL JOB FUNCTIONS (COMPETENCIES):

• Back up to Receptionist; answer phones, manage the front desk

• Back up for Billing Coordinator; prepare, audit and distribute daily executive report

• Credit card processing for sales orders

• Upload invoices to customer portals

• Processing Billing Adjustments and Return Material Authorizations (RMAs) as needed

• Process Metal Pricing updates and maintain metal pricing tables

• Assist Inside Sales with order entry and quote processing

• Assist Inside Sales with general customer requests; provide documentation such as invoices, pack slips, certs, tracking information, etc.

• Accurately enter necessary information into corporate databases

• Perform other duties or special projects as assigned

REQUIREMENTS:

• Associates Degree required; an equivalent combination of education and experience may be considered.

• Must be able to work in a fast-paced global environment and multi-task with impeccable attention to detail while maintaining a high level of precision

• Ability to work both independently and within a team to meet organizational objectives and deadlines

• Capacity to learn quickly and adapt to change

• Operational mindset and solid customer service instincts

• Ability to work with basic math calculations

• Ability to perform under pressure

• Ability to develop an understanding of Indium products, services and pricing structure

SUPERVISORY RESPONSIBILITIES:

The Back Office Coordinator does not have any direct supervisory responsibilities.

SHIFT:

Monday-Friday; 8am-5pm

WAGE DISCLOSURE:

The salary range indicated in this posting represents the minimum and maximum of the range for the position. The actual range will vary based upon factors including, but not limited to, prior experience, knowledge, skill and education as they relate to the position’s qualifications, and internal equity.

The posted salary range reflects just one component of our total rewards package. Other components include health, dental, and vision insurance, PTO, retirement plan, volunteer opportunities, paid holidays, overtime opportunities, and many more.

$16.50 per hour - $21.00 per hour

($34,000 - $43,500 annually)

We are looking for a highly motivated and organized individual to join our team of data entry typists. The ideal candidate will have excellent typing skills, attention to detail, and the ability to work independently.

Responsibilities:
- Entering data into a variety of databases
- Proofreading and correcting data
- Organizing and maintaining data files
- Working with a team of data entry typists
- Meeting deadlines

Requirements:
- Excellent typing skills (50 wpm)
- Attention to detail
- Ability to work independently
- Teamwork skills
- Proficiency in Microsoft Office

  Benefits:
*  Benefits package available
* 401k plan

This is a full-time remote role for a Live Chat Agent. The Live Chat Agent will be responsible for responding to customer inquiries and requests via live chat, providing excellent customer service, and escalating issues when necessary. The Live Chat Agent will also be responsible for maintaining accurate records of customer interactions and feedback, as well as continuously improving and updating customer service procedures and standards.

Qualifications

    Excellent communication and interpersonal skills
    Ability to multitask and prioritize tasks effectively
    Customer service experience, preferably in a live chat or similar environment
    Problem-solving skills and ability to think quickly on your feet
    Good typing and computer skills, with knowledge of Microsoft Office
    Experience with CRM software is a plus
    Bachelor's degree in a related field or equivalent work experience

  Benefits:
*  Benefits package available
* 401k plan

Relevant experience in property management and/or development is beneficial but not required.

Note that this is a full-time role and is fully remote.